Frequently asked questions

Open the designer, add text, upload art or photos, and arrange them on the product. You can preview it in 3D before adding it to your cart.

No. You can check out as a guest with just your email and delivery details. An account lets you save designs, track orders, and (for creators) earn from the Art Library.

Rs. 100 inside the Kathmandu Valley and Rs. 200 elsewhere in Nepal. Delivery is free on orders over Rs. 5,000. The exact amount is shown at checkout.

1–3 days inside the Kathmandu Valley and 3–7 days for the rest of Nepal after your order is confirmed and printed.

You can pay online with Fonepay (scan with any mobile banking or wallet app), or choose pay-on-confirmation and we’ll share details. Prices include 13% VAT.

Yes — use the order tracking page with your order ID and email, or find it under My Account if you have one.

Yes. Publish a design to the Art Library (from the designer or My Designs). Once it’s approved, others can buy it and you earn a share of every sale.